Auto lenders are integrating artificial intelligence into their processes to improve customer service automation and credit decisioning, while also considering uses for underwriting. Subprime auto lenders can use AI to ensure staff and resources are allocated to tasks that help overcome challenges related to accessibility, operational costs and credit risk, said Harvey Singh, chief operating officer at Veros (…)
Auto Lenders Rely on AI for Customer Service

Marvin Evans
Marvin Evans is a finance and fintech professional with 20 years of industry experience, including more than a decade working across the fintech sector. He is the founder of Fintech Bits and Finjobsly, and writes about fintech markets, financial technology, industry trends, innovation and the evolving fintech workforce. His analysis combines hands-on industry experience with data-led research to provide practical insight into the companies, technologies and trends shaping financial services.


